NatExpo Liftoff Terms : Tammy Guest

NatExpo Liftoff Terms & Conditions of Sale

NatExpo Liftoff is run by the Guest Family Trust, trading as Tammy Guest ABN: 60 977 489 454.

Please carefully read these Terms & Conditions to make sure you understand your rights and obligations with the purchase of your ticket to NatExpo Liftoff. If anything in this Agreement is unclear, please seek independent advice to ensure you fully understand your rights and obligations.

Introduction
1. My intention in facilitating NatExpo Liftoff is to provide a safe and inclusive space for you to experience transformation, both personally and professionally, while enjoying self-care and time away from your normal routine. My events always include an element of surprise, with a facilitated adventure to bust you out of your comfort zone.
2. Your details as a NatExpo Liftoff Participant are provided to me in the intake form which is to be filled out during the onboarding process. I am entitled to rely on the details you provide in that form. If I have not received your intake form in sufficient time, I cannot guarantee that suitable food, resources, and appropriate support will be available for you.
3. In interpreting this document, NatExpo Liftoff, may also be described as a ‘Conference’ or ‘Event’.
4. I always welcome constructive feedback as an opportunity to review and improve my practice. Please feel free to email me to discuss any issues that arise. If you have any questions or need to contact me, please email hello@tammyguest.com.
NatExpo Liftoff details
1. All the important information about the event, including dates, price, and program can be found in the links provided to you during the onboarding process, or on our website at https://www.tammyguest.com/liftoff.
Payment
1. All ticket prices are in Australian dollars and include GST for Australian customers.
2. Payment is required by credit card using Stripe. I do not have access to your credit card information.
3. All payment plans for NatExpo Liftoff tickets must be paid IN FULL before the event.
4. If your due payment is late, you will receive 3 automatic reminder notifications, and the team will reach out to see if there are extenuating circumstances. However, if your payment is not received in full by the due date, your participation will be revoked without a refund.
5. The cost of your ticket to NatExpo Liftoff does NOT include any accommodation, airfares, travel arrangements, or insurance.
Refunds
1. There is no Refund if you change your mind about participating in, or attending, NatExpo Liftoff.
2. If you are unable to attend, you may choose to reschedule to the next event or transfer your place to someone else up until 14 days before the commencement of the event.
3. If you are transferring your place, it is your responsibility to notify me and provide me with your transferee’s contact details so that I can ensure they understand this Agreement and complete the intake form.
4. If you are prevented from attending due to extenuating circumstances beyond your control, such as covid or a death in the family, please notify me immediately. I will negotiate a resolution which may include transferring your participation to a future event or charging an administrative fee for processing your refund.
Communication
1. All important communications will be by email, so please make sure I have your best email address and am marked as a contact. That way you are more likely to see my messages. It is not my responsibility if you miss any important communications sent to the email address
  you provided.
2. If you need to leave early or miss parts of the event please let the team know via email.
3. You will also be provided with my contact details to be supplied to your family for use in case of emergency.
The Content & Structure
1. You acknowledge that NatExpo Liftoff is an in-person event, held in Sydney, Australia.
2. I ask that all NatExpo Liftoff Participants adopt a playful, curious frame of mind to help us co-create an incredibly connected and productive experience.
3. If for any reason you feel dissatisfied with your experience, please let me know privately, and I will attempt to find a mutually satisfactory solution.
Travel & Accommodation
1. You are responsible for sourcing and managing your own accommodation and travel to attend NatExpo Liftoff.
2. I am not responsible if you are denied entry to or exit from any state or location by authorities.
3. Your NatExpo Liftoff ticket does not include flights, travel from the airport to the venue, or any other travel of any kind.
4. Accommodation is not included in the ticket cost.
5. Details are set out in the information provided to you during the onboarding process about options for accommodation at the venue and nearby.
6. This event is held in hired accommodation. I familiarise myself with the venue and its procedures in advance, and my initial welcome and housekeeping presentation will include important safety information. Please ensure you listen to and understand this information and take responsibility for your own well-being. If you notice anything during the event that could create a danger for other participants, please let me know about your concerns.
Arrangements for Food & Meals
1. Snacks will be made available during breaks and are included with your ticket.
2. Please note that you are solely responsible for supplying your own breakfast, dinner, additional snacks, fancy coffee, and alcoholic beverages.
3. Prior to the event, you will be asked to fill out a form specifying your dietary requirements. I will do my best to ensure your dietary needs are met. but if you have strict eating requirements you may need to cater for yourself. I will advise you of this in advance.
Internet Access
1. Wi-fi is access is usually provided by the venue. If it will not be available, you will be warned well in advance.
2. Any costs or charges associated with your use of mobile data or Wi-Fi are entirely your own responsibility.
Adventures & Voluntary Participation
1. Adventures or activities (experiences) provided by third-party operators (Guides may be offered to enhance your experience. All experiences are entirely optional, and your participation requires a voluntary assumption of risk. (That means you have carefully considered your capacity to participate and have made an informed decision about whether the experience is right for you.) All experience participants must strictly obey the Guides’ instructions and exercise appropriate cultural sensitivity at all times.
2. You agree that your participation in NatExpo Liftoff, including any optional experiences and activities, is entirely a result of your own free will. You are aware and accept that some individuals – including you – may experience strong physical and emotional reactions. You understand that participants typically are not screened nor barred from attendance because you are expected to take ownership of your journey, assess your own capacity for participation, monitor your own well-being and modify activities for your needs as required.
Cancellation by me
1. I reserve the right to cancel or reschedule the event prior to the start date due to unforeseeable restrictions including but not limited to economic, weather, health, financial, conflict, or similar unpredictable or dangerous conditions that amount to a force majeure or for any commercial reason at my sole discretion.
2. If I have to cancel the event under this clause, your registration will be transferred to the next event or a similar future event of your choosing, which will be held within 12 months.
3. I will endeavor to provide as much notice as possible if cancellation or rescheduling appears likely, and I strongly recommend that you take out adequate travel insurance and satisfy yourself that it will cover any potential loss. I will not be responsible for any other amount
  including but not limited to preparation costs, airfares, travel documents, accommodation planned for before or after the event, or any other losses.
4. In the event of a natural disaster, pandemic, or other high-risk situation, safety becomes our first priority. Any failure to deliver due to circumstances beyond my control will not provide grounds for a refund. I will work with you to make up for what we have missed at a time when it is mutually safe and convenient for us to do so. You agree that this is entirely reasonable.
My Responsibility
1. It is my responsibility to:
  1. show up and be awesome
  2. impart my knowledge to the best of my ability
  3. create a safe, fun, and memorable experience
  4. provide an environment conducive to connection, and
  5. challenge you for your highest good to get out of your comfort zone.
2. Fair warning, you may be challenged, you may cry and feel a wide range of emotions, but I invite you to trust in the process, knowing that the process will create an amazing result.
3. I will do everything I can to make sure that the event goes ahead as planned and that we stick to any plan that we have agreed on while we are there. I will try to ensure that you feel safe, comfortable, and supported at all times.
4. At all times, I encourage you to ask questions – including before the event – if you have any anxiety about anything, so I can assist you in making NatExpo Liftoff a positive experience to remember.
Your Responsibilities
1. Allow a certain amount of flexibility; expect the occasional unexpected.
2. Take care of your own well-being and safety.
3. Double-check that you have packed any medication you need before you leave.
4. Set an intention to fully show up for yourself, and make sure you bring the recommended resources.
5. Be honest about what you need and put thought into setting realistic goals.
6. Be a positive factor in the group, participating cheerfully in our activities.
7. Play nice and respect the confidentiality, privacy, emotions, and safety of other Participants.
8. Let’s not be rude! In particular, don’t abuse or act disrespectfully to the people who are helping to provide the experience for you.
Care for yourself
1. Accountability and personal responsibility are essential to your well-being. Be mindful of your physical well-being and proactively manage your energy. If you have any concerns or problems, communicate with me! I don’t know what is going on for you unless you tell me.
2. Please do not take anything personally. Everyone at the event is on their own journey.
3. Know that you are in a safe place and reach out for our support when you need it.
4. Give yourself the time you need to integrate, shift, change, and embody rather than rush anything or compare your experiences to others. Please do not compare yourself to anyone else. Be patient with your unique evolution.
Care for other people
1. You are here for a collaborative community experience that involves honouring each other’s values and beliefs. When people gather together, we all come with our emotions, vulnerabilities, thoughts, stories, triggers, and trauma. Please do your best to ‘hold space for each other’ and not get caught up in too much ego or judgment. Appreciate that we are all unique and different.
2. I ask that you aim for a neutral perspective and honour other people’s experiences, points of view, and way of seeing the world. I totally honour and respect each of your business and personal journeys. Leave your judgment at home. Rather than judge, and making decisions about right or wrong, please understand that every person sees the world differently, and every person, practice, and business is different.
3. As a healer, coach, or facilitator, the temptation to help may be strong. I ask that you do not give unsolicited advice. Always respectfully ask for permission to share your perspective regarding someone else’s situation and speak to me privately if you are concerned about their wellbeing.
4. Boundaries are everything in a communal event. Honour other people’s space and processes. Be aware of your space and other people’s space. Respect everyone’s right to take time alone to integrate and not socialise.
5. Rudeness and discourtesy will not be tolerated. I reserve the right at my sole discretion to ask anyone displaying any violence, aggression, or abuse of any sort to leave the event. My decision in this regard is final and no further correspondence will be entered into. I will not refund payment or accept any consequential liability of any kind. It is a decision I will not make lightly, but I take my responsibility for holding a safe space for all Participants and staff very seriously.
Care for venue property
1. Please be respectful of the venue and its surrounding environment. All Participants must keep the venue’s fixtures, fittings, furniture, and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
Care for your belongings
1. Before the event, I will email you a general list of what to bring based on my previous experience. This list is intended as a guide, and you are to use your own judgment and make informed decisions about what you will need.
2. I am not liable for any theft, loss, or damage to any of your personal belongings during the event. This includes any items left behind in your room or left unattended in the common areas of the venue. Please take appropriate care to ensure your belongings are safe.
Drugs, Alcohol & Smoking Policy
1. The venue is strictly no smoking.
2. Drinking and/or taking drugs during the live sessions, as well as showing up intoxicated, will not be tolerated. You will be removed from the session and event in this instance, refunds will not apply.
Marketing and promotional activities
1. You must not directly promote or try to sell your services to another participant during the event.
2. Any transaction that NatExpo Liftoff participants enter into (such as purchasing services from each other) is entirely between them, and I have no role in or responsibility for such transactions.
Age, Health & Fitness of participants
1. This event is only offered to those over the age of 18, and no babies or children are permitted to accompany Participants unless discussed and agreed in advance.
2. Only the registered ticket holder may be present at the event.
3. As a condition of participation in the event, you represent to me that you do not suffer from any medical conditions or disabilities that may restrict, limit, prevent, or preclude your participation, including any physical activities.
4. You agree that you will discuss and address any questions or concerns you may have about your physical or mental health with an appropriately qualified healthcare professional prior to the start of the event.
5. Documentation from your physician confirming your clearance to participate in the event must be provided upon my request.
6. If, at any time, you have any doubts about your physical condition or fitness to participate in any aspect of the event, you agree that you will cease participation immediately and seek appropriate medical attention.
Medical Treatment & Emergencies
1. If, in the event of a medical emergency, assistance is called on your behalf, you agree to go with the paramedics in the ambulance to any hospital they recommend.
2. Any failure to deliver due to circumstances beyond my control will not provide grounds for a refund. I will work with you to make up for what we have missed at a time when it is mutually safe and convenient for us to do so.
Photos, videos & other media release
1. You are welcome to take and share your own photos while at the event, while always being respectful of the wishes of other people who may be in the photos.
2. Avoid photos that include other participants as some may not wish for their photos to be shared in the public domain.
3. Get everyone’s permission to share their image before posting it online.
4. Make sure you tag me if you are sharing photos on social media or your website of this event (@tammyguests).
5. The event will not be recorded, nor do you have permission to record the event on your own personal device.
6. The release below applies to all photographic, audio, and/or video recordings collected as part of, in connection with, or during the event (by me or any third party authorised by me).
  1. You consent and authorise me to use your name, voice, appearance, image, words and participation in whole or in part in any photos or recordings that I take at the event with your permission, and any future materials I create using them. You understand that I intend
    to use these photos and recordings for educational, promotional and commercial purposes.
  2. You understand that I do not have any obligation to use all or any part of your participation in the event, and I may edit any audio or visual recording of your participation at my discretion. You give me the right to reproduce, advertise, and publicise your participation in
    the event without compensation to you. You agree that I shall own all rights, title and interest, including copyright, in the originals and all copies of any audio, visual, or written recordings I make, in perpetuity, with full media and worldwide rights.
  3. You further understand and grant me permission to electronically display any such likeness or recording of you on the Internet or in other public settings.
  4. You agree to waive the right to inspect or approve any and all materials in which your likeness may appear. You further waive any right to royalties or other compensation arising from or related to the use of your likeness.
  5. There is no time limit on the validity of this release nor is there any geographic limitation on where materials including your likeness may be used, reproduced, displayed, exhibited, published, and/or distributed by me or on my behalf.
  6. I promise that all such recordings will be unobtrusively obtained, carefully chosen and sensitively edited to showcase the event experience while maintaining the safety and connection of our experience together. If you should find any use of your likeness distressing, please contact me to discuss your concerns.
Our Legal Relationship
1. You engage me to provide attendee access to the NatExpo Liftoff to you personally, and where appropriate, through my contractors, employees, and agents. Our legal relationship is that of a principal and independent contractor.
2. Nothing contained in this Agreement will constitute or deem me (or any of my contractors, employees or agents) to be your partner, employee or agent, or vice versa.
Intellectual Property
1. You acknowledge that all material that I choose to share with you (including all information, names, models, exercises or processes, and so on) consists of copyright, unregistered trademarks, and trade secrets owned by me.
2. Under NO circumstances are you allowed to market, promote or use any of the event material in any way without my express written permission. It is provided to you for your personal use in connection with the event ONLY.
3. I am providing you with access to information for the purposes of this event which is not in the public domain. You must not discuss or disclose my confidential information to anyone not directly involved in the event.
4. For the sake of clarity, all intellectual property shared with you during the event by me remains my property. Other event Participants retain ownership of their own intellectual property. This means that you must not share, copy, re-publish, edit, or sell any content that is not your own creation for business or commercial use, or in any way without the explicit prior consent of the content creator, which they are entitled to refuse. PLEASE don’t pinch anyone else’s ideas without clear permission. That’s just nasty.
Guarantees
1. I do not offer any guarantee of results. Nor can I promise that you will achieve your goals. I will give my absolute best to provide an informative and engaging event but you are solely responsible for implementing it and doing the work to get results. There is also no guarantee that even if you do the work, you will achieve the desired results or outcomes, as this is dependent on a wide range of factors outside my knowledge or control.
2. I not guarantee that all advertised speakers will be present on the day of the event. Sometimes life gets in the way and things don’t go to plan resulting in delayed flights, cancelled bookings, and the like. This can very rarely result in a speaker change on the day. I am not liable, nor will a refund be provided, if there are speaker, topic, venue or other changes made to the event program after your ticket purchase.
Indemnity
1. You agree to indemnify, defend, hold harmless, release, and absolve me from all liability, in all reasonable respects.
2. My suggestions and guidance only ever provide you with options for your consideration. You are solely responsible for the choices that you make, so it is important that you stand in your power, conduct your own research, seek professional advice if you have concerns, and make informed decisions about what is right for you in your individual circumstances at this time in your journey.
3. You understand and agree that your participation in every part of this event is undertaken of your own free will and desire to participate and you agree to accept full responsibility should anything happen to you, physically, mentally, or emotionally under such circumstances.
4. You waive any claims to compensation to the full extent that might be permitted by law.
Limitation of Liability
1. You expressly agree that my total cumulative liability for all causes of action of any kind shall not exceed the amount that you paid to me for your attendance at the event.
Jurisdiction
1. My business is based in the state of New South Wales. The validity, interpretation, and performance of this Agreement will be governed by the laws of New South Wales and the Commonwealth of Australia.
Dispute Resolution
1. If any concerns or issues arise out of this Agreement, or your participation in the event, come and talk to me with the intention of making a genuine effort to seek a win/win solution and resolve any dispute by negotiation and discussion. If we are unable to resolve a dispute by negotiation and discussion within 14 days, we agree to proceed to mediation with the assistance of an independent accredited mediator, seeking online dispute resolution or mediation by telephone if we are not both based within 100 km of each other.
2. The mediator is to be appointed by agreement between us or failing agreement within 21 days of the first notification of the dispute, the person initiating the dispute will seek the appointment of a dispute resolution professional by the President of the Law Society of New
  South Wales or similar neutral authority. We agree to share the costs of mediation equally between us.
3. We agree that neither of us will commence legal action until, in the opinion of the independent mediator, the potential for negotiation and mediation has been exhausted. If a dispute arises, we all agree that we will not engage in any public discussion about the issues, we will behave politely towards each other, and we will avoid any conduct or communication which might reasonably be expected to be detrimental to any other person’s business or personal interests.
4. Regardless of where you live in the world, you irrevocably agree that if the dispute resolution processes fail, the courts of New South Wales, and the Commonwealth of Australia, will have exclusive jurisdiction.
General Provisions
1. These Terms and Conditions may be amended by written negotiation between us. It is sufficient for a variation to be contained in an email exchange where we each express clear consent to the proposed changes.
2. Your purchase of a NatExpo Liftoff ticket constitutes your agreement to these Terms and Conditions in their entirety.

NatExpo Liftoff Terms & Conditions of Sale

Introduction

NatExpo Liftoff details

Payment

Refunds

Communication

The Content & Structure

Travel & Accommodation

Arrangements for Food & Meals

Internet Access

Adventures & Voluntary Participation

Cancellation by me

My Responsibility

Your Responsibilities

Care for yourself

Care for other people

Care for venue property

Care for your belongings

Drugs, Alcohol & Smoking Policy

Marketing and promotional activities

Age, Health & Fitness of participants

Medical Treatment & Emergencies

Photos, videos & other media release

Our Legal Relationship

Intellectual Property

Guarantees

Indemnity

Limitation of Liability

Jurisdiction

Dispute Resolution

General Provisions